At Boréal Products, we cherish the trust you place in us and are firmly committed to preserving the confidentiality of your personal information.
1.1. Personal Information Collected
When you request our services or purchase one of our products, we may collect data such as:
– Your identity (name, first name).
– Contact means (email, phone number).
– Transactional information, including payment details.
– Information related to your construction project, such as dimensions, material preferences, and specific requests.
– Feedback and interactions related to our services.
1.2. Information Collected Automatically
Each time you browse our website, certain information is automatically collected:
– IP address.
– Internet browser used.
– Operating system.
– Browsing history (pages visited, duration of the visit).
– Information about the device and software used.
1.3. Right to Use Photos
When you share photos with us, whether directly, via social networks, through our representatives, or in contests, you grant us the right to use these photos. These images may be displayed on our website in the “Achievements” section, used in our promotional campaigns, or for any other digital use.
2. Use of Information
We use your data to:
– Process your orders and respond to your requests.
– Provide a personalized experience tailored to your needs.
– Inform you of new products, promotions, and special offers.
– Continuously improve our products and services.
– Provide quality customer support.
– Comply with our legal obligations.
3. Dissemination of Information
Unlike many, at Boréal Products, we do not exploit your data for commercial purposes. However, exceptions exist:
– Third-party providers: Your data might be shared with external collaborators (for example, companies managing financial transactions) to finalize your purchases.
– Legal authorities: Your information might be disclosed if the law requires it or if we deem it imperative to defend our rights or those of others.
– Affiliated entities: As part of our service, some information may be exchanged with our strategic partners.
4. Protection of Information
We employ a range of measures to ensure the security of your information, preventing any unwanted access, disclosure, or unauthorized modification.
4.1 Conservation of Personal Information
The responsible management of the information you entrust to us is paramount. This includes the collection, use, preservation, and secure destruction of data, according to the highest industry standards.
4.2 Secure Data Destruction
Once your information is no longer needed, it is securely and irreversibly deleted, whether it be shredded papers or digitally erased files.
5. Your Rights
You have the freedom to limit the information you share, although this may affect the use of some of our services. You also have the right to request not to be included in our marketing campaigns.
7. Contact Us
For any questions or concerns regarding this policy, please do not hesitate to contact our data protection officer at [email protected]
Boréal Products values the trust you place in us and is committed to ensuring the confidentiality of your information.
We are honored to contribute to your construction projects.